GRIEVANCE REDRESSAL CELL (GRC):
The Grievance Redressal Cell of VPT is established to support students by promptly addressing their academic, administrative, and personal concerns. The cell provides a transparent and student-friendly platform where issues can be raised and resolved in a fair and timely manner, helping students progress confidently in their educational journey.
Objectives
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To provide students with a safe and open forum to present their grievances without fear or hesitation.
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To maintain regular interaction with students in order to understand their expectations and concerns.
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To ensure that every complaint is examined and resolved through a fair, unbiased, and time-bound process.
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To promote a healthy and respectful environment among students as well as between students and faculty.
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To safeguard the dignity and reputation of the institution by maintaining harmonious relationships on campus.
Functions and Responsibilities
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To establish an effective mechanism for receiving grievances while maintaining confidentiality and anonymity of the complainant whenever required.
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To categorize grievances based on their nature and urgency and forward them to the appropriate authority for prompt action.
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To monitor the redressal process and ensure timely resolution of complaints.
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To organize awareness programmes for students, faculty, and staff to make them more responsive and sensitive to student grievances.
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To maintain proper records of grievances and the actions taken.
online Grievance support
